Sunday, July 21, 2013

Big Screen Solitaire Review

Big Screen Solitaire
Average Reviews:

(More customer reviews)
I recieved the new big screen lighted version for christmas and did notice that it is a lot harder to win than my older version. I do like the new high score recorder and the undo button. However there seems to be a problem with the programing, the game is suppose to allow three passes through the deck before penalty points are deducted however, if you play the first three cards dealt during any pass through the deck, it will deduct points or will assume you have made another pass through the deck when you deal the next three. It will continue to do this as long as you play the first three cards. I have contacted the manufacturer but have not recieved a responseUPDATE:
I recieved a response back from Radica and they confirmed that there is a problem with this game. However, there was no definative plan for resolving the issue. Below is the exact response from Radica:
"We are aware of the problem and are in the process of attempting to resolve this issue. Unfortunately we do not have a guaranteed time frame for the resolution to take place. I apologize for the inconvenience".
Please let me know if you have any more questions.
LaTisha
Consumer Services
800-728-5993x 126
I would not buy this product until Radica has fixed the problem and has provided a replacement to all the customers who already own this game. What is truly bothersome is that they continue to sell the product with a known defect.


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